At a glance
| Delivery | Where | Order by | Cost | Free from |
|---|---|---|---|---|
| Express 4-hour | Dubai city | 6:00 PM | 45 AED | 1,500 AED |
| Same day | Dubai, Abu Dhabi, Ajman, Sharjah | 3:00 PM Dubai, 1:00 PM others | 35 AED | 1,000 AED |
| Standard, UAE | All emirates | 10:00 PM for next working day | 25 AED | 300 AED |
| Standard, Saudi Arabia | All regions | 3 to 5 working days | 35 SAR | 300 SAR |
| Standard, GCC | Bahrain, Kuwait, Oman, Qatar | Duties paid at checkout | 55 AED | 735 AED |
Order processing
Orders received after the cut-off time, or on a weekend or public holiday, are processed on the next working day. Same day and express 4-hour orders placed after the cut-off time are delivered the following day.
United Arab Emirates
Standard delivery
Available across the UAE in 1 to 2 working days. Orders placed before 10:00 PM are normally delivered the next working day. Standard delivery costs 25 AED and is free on orders of 300 AED and above. Cash on delivery is available on all orders.
Same day delivery
Available in Dubai, Abu Dhabi, Ajman and Sharjah. Order by 3:00 PM for Dubai, or by 1:00 PM for Abu Dhabi, Ajman and Sharjah, for delivery before 10:00 PM the same day. Orders placed after these times are delivered the following day. Same day delivery costs 35 AED and is free on orders of 1,000 AED and above. Cash on delivery is available on all orders. Same day delivery is not available in Al Ain.
Express 4-hour delivery
Available within Dubai city limits. Order by 6:00 PM for delivery within four hours; orders placed later are delivered the following day. Express delivery costs 45 AED and is free on orders of 1,500 AED and above. Cash on delivery is available on all orders. Express orders travel by motorbike and are limited to a single parcel under 5kg; larger orders are sent by same day or standard delivery, and we will contact you if this applies.
Remote areas and delivery attempts
Some remote areas, including Liwa, Ruwais, Zayed City and parts of Al Ain, Fujairah, Ras Al Khaimah and Umm Al Quwain, are served on Thursdays and Sundays only, so delivery may take longer. If you are not available, our courier makes up to three attempts and contacts you by WhatsApp or phone. If delivery still cannot be completed, the order returns to us and we will contact you. Express 4-hour orders have one delivery attempt.
Saudi Arabia
Standard delivery takes 3 to 5 working days, and may take longer to remote areas. It costs 35 SAR and is free on orders of 300 SAR and above. Prices on our Saudi site include 15% VAT, and there are no customs duties or further charges on delivery. Cash on delivery is available on all orders.
Orders over 1,000 SAR require your full name as on your national ID, your ID number and its expiry date.
Bahrain, Kuwait, Oman and Qatar
Standard delivery costs 55 AED ($15) and is free on orders of 735 AED ($200) and above. Customs duties and import taxes are calculated and paid at checkout, so there is nothing further to pay on delivery. Cash on delivery is not available to these countries.
Orders to Qatar and Oman require your full name as on your national ID, your ID number and its expiry date.
